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What You Agree To When You Use p999pro

These legal terms set out the conditions under which your account operates on p999pro, including how we handle your data, what rules apply to deposits made via JazzCash, Easypaisa, or Raast, and how eligibility is determined based on local law and your region.

Pakistan-region eligibility appliesJazzCash, Easypaisa, Raast account rulesData retention policyAccount security obligationsLocal law governs access
p999pro What You Agree To When You Use p999pro
HOW WE HANDLE DATA

Account Security, Data and Your Rights

We collect only the account data required to operate your wallet and verify your identity. Data is not sold to third parties. Your JazzCash or Easypaisa number is stored solely to match deposits and withdrawals to your account — it is not used for marketing without your consent. You have the right to request a copy of your account data or ask us to close your account and delete your records, subject to our legal retention obligations.

Data Retention

We retain account transaction records for the period required by applicable law. Once that period expires, data is purged from active systems unless you have an open dispute.

Cookie Policy

Cookies on p999pro track session state and login security only. We do not use third-party advertising cookies. You can clear cookies from your mobile browser settings at any time without losing your account.

Account Security

Your account is protected by OTP verification on login and on withdrawals. If you receive an OTP you did not request, change your password immediately and contact support via live chat.

Request a Change

To update registered wallet details — for example, switching from one JazzCash number to another — submit a request through live chat with identity verification. Changes take effect after review.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about these terms, a dispute over your account wallet, or a request to review how your data is held, our support team handles legal queries through dedicated channels. State your account number and the nature of your request clearly so we can route it to the right team without delay.

Live Chat Open the live chat widget from your account dashboard. For legal queries, select the Account and Policy category so your message reaches the right team directly.
Email Support Send your legal or data-related request to our support email. Include your registered JazzCash or Easypaisa number so we can locate your account without a back-and-forth.
Account Help Centre The Help Centre in your account settings covers common policy questions — account closure, data access requests, and wallet verification steps — before you need to contact the team.

Legal and Policy Questions We Hear Most

These are the policy questions we get most often from Pakistan accounts — covering eligibility, data rights, account closure, wallet rules and how to raise a dispute.

Access depends on your local law and the region you are in. We recommend checking whether access is permitted under the laws applicable to you before opening an account.

Yes. Submit a data access request through the Help Centre or via email. Include your registered Easypaisa or Raast number so we can locate your records and respond promptly.

On account closure, your JazzCash number is removed from active systems. We retain transaction records only for the period required by law, then delete them from our database.

Open a live chat session, select the Payments and Disputes category, and share your transaction reference. Our team reviews wallet records — JazzCash, Easypaisa or Raast — and responds within the timeframe stated in your dispute acknowledgement.

Tax obligations are your responsibility under the laws of your jurisdiction. p999pro does not withhold tax on your behalf. We recommend taking independent advice if you are unsure of your position.

We may update terms when required by law or operational changes. Where a change materially affects your account, we will notify you via the email or contact number registered on your wallet.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.